Knowledge Base Articles

Microsoft Office Troubleshooting
EHR Systems

Troubleshooting Microsoft Office Issues Solutions for common problems with Word, Excel, and PowerPoint. Office Applications Won't Open Restart ...

839 views Updated: Feb 28, 2026
Troubleshooting Common Printer Issues
Printers

Common Printer Issues and Solutions This guide will help you resolve the most common printer problems encountered at health facilities. Printer Not ...

14056 views Updated: Feb 28, 2026
Setting Up a New Computer
Computers

Setting Up a New Computer in Your Facility This guide will walk you through the process of setting up a new computer at your healthcare facility. In...

1155 views Updated: Feb 28, 2026
How to Backup Important Data
Backups

Data Backup Procedures for Healthcare Facilities This guide explains how to backup critical data at your facility. Daily Backup Process Identif...

2559 views Updated: Feb 28, 2026
How to Reset Your Password
Password Management

Password Reset Instructions Follow these steps to reset your password for county healthcare systems. Self-Service Password Reset Go to the logi...

2011 views Updated: Feb 28, 2026
EHR System Basics
Networks

Getting Started with the County EHR System This guide provides basic instructions for using the Electronic Health Record system. Logging In Ope...

3597 views Updated: Feb 28, 2026
Resolving Internet Connection Problems
Internet Issues

Internet Connection Troubleshooting Guide Follow these steps when your facility is experiencing internet connectivity issues. Basic Troubleshooting ...

834 views Updated: Feb 28, 2026
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