Knowledge Base Articles

Common Printer Issues and Solutions This guide will help you resolve the most common printer problems encountered at health facilities. Printer Not ...

Password Reset Instructions Follow these steps to reset your password for county healthcare systems. Self-Service Password Reset Go to the logi...

Getting Started with the County EHR System This guide provides basic instructions for using the Electronic Health Record system. Logging In Ope...

Data Backup Procedures for Healthcare Facilities This guide explains how to backup critical data at your facility. Daily Backup Process Identif...

Setting Up a New Computer in Your Facility This guide will walk you through the process of setting up a new computer at your healthcare facility. In...

Troubleshooting Microsoft Office Issues Solutions for common problems with Word, Excel, and PowerPoint. Office Applications Won't Open Restart ...

Internet Connection Troubleshooting Guide Follow these steps when your facility is experiencing internet connectivity issues. Basic Troubleshooting ...